Grandmother’s guide to video chat

Often when I tell people that I work on the Google video chat, I heard stories about how they’ve used it to give a video tour of a new home to friends, introduce a baby to the relatives, keep in touch with traveling loved ones... the list goes on. This got me thinking about how convenient—and sometimes even magical—the experience of video chatting is.

So when I saw that my grandma—who loves keeping in touch with the family more than anyone—wasn’t set up to use video chat, I decided to help her get started. While doing so, it occurred to me how many people there must be out there in similar situations. If only there were a simple way that any grandmother could use to get started on her own...

Introducing the Grandmother’s Guide to Video Chat:

This video, along with a printable guide, can be accessed at google.com/chat/grandma. Feel free to share this link with your grandma—or grandpa—or, well, anyone who wants to video chat to help get them up and running.

And after your grandma is all set up, take a screenshot of you video chatting with her and email it to grammy324@gmail.com to share it with us. The first 100 people to do so will get a t-shirt, printable guide and VHS of the video (because if your grandma’s like mine, she’s still a cassette kind of girl).


In a few weeks, we’ll feature the best photos submitted on the Gmail blog.