Showing posts with label Personalization. Show all posts
Showing posts with label Personalization. Show all posts

Tuesday, November 16, 2010

Improvements to Product Search for this holiday season

Every year retailers start the holiday shopping season earlier and earlier—and still I procrastinate until late December before getting started. This year I've already made my list and I’m ready to go.

I usually get my holiday shopping done in two ways: online (e-commerce) and offline (“brick and mortar” stores). I’ve found that shopping online is best when you know what you're looking for—you can search for specific items, research multiple brands or compare reviews. On the other hand, shopping offline makes it easier to explore products in person and sometimes discover things that you didn’t know existed. Plus, it’s usually the only way to take your purchase home the same day.

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The line between online and offline shopping is starting to blur: According to a study by Forrester while 93 percent of retail purchases today happen in a store, more than 46 percent of those in-store purchases are influenced by online research. Not to mention that shoppers can access the web from anywhere at anytime—including from their mobile phones when browsing the aisles of a local store.

All of this got our team thinking about how we could help further bridge the gap between online and offline shopping. This week, we’re introducing several new features to Product Search that start doing just that.

Local availability on Google Product Search: We’ve partnered with more than 70 retail brands—including national retailers like Best Buy and Williams-Sonoma, as well as software manufacturers like JDA, Epicor and Oracle—to connect shoppers searching online with local stores that have the items they’re are looking for in-stock. For example, if you’re looking online to get your son that new Wii video game he’s been wanting, you can click on the “nearby stores” link to see where it’s in stock nearby. (If you’re a retailer who’s interested in taking part, you can learn more on the Google Retail Blog.)

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Google Shopper 1.3: Our mobile shopping app helps shoppers on the go research items and find the best place to buy them either online or in a nearby store—and it already has more than 2.5 million downloads. This version includes new search filters like “price” and “brand” to help refine your search. And, you’ll still get features like Local Availability, voice search and rapid continuous barcode scanning (so you can point your phone at a product and get information from the web).

“Popular products” and “aisles”: We’ve borrowed an idea from successful brick and mortar stores and in the coming weeks, we'll roll-out two features called “popular products” and “aisles” to help people learn about and discover new products. When you search for a category of products such as “camera lenses,” our new popular products feature helps you get started by showing you the lenses other people are viewing online. “Aisles” helps you browse and discover products by organizing results into sub-categories that others have found helpful. For example, if you’re looking for a new TV, you can choose between display types like LCD and plasma. If you’re interested in camera lenses for that brand new SLR, you can shop by the aperture of the lens.


We hope these features make it easier for you to get your shopping done this holiday season—whether it’s online, offline or in the new space in between.

Happy shopping!

Thursday, June 10, 2010

The art of a homepage

Last week, we announced a new feature that lets you add a favorite photo or image to the background of your Google.com homepage.

To provide you with an extra bit of inspiration, we‘ve collaborated with several well-known artists, sculptors and photographers to create a gallery of background images you can use to personalize your Google homepage. Included in the collection are photographs of the works of Dale Chihuly, Jeff Koons, Tom Otterness, Polly Apfelbaum, Kengo Kuma (隈研吾), Kwon, Ki-soo (권기수) and Tord Boontje, as well as some incredible photos from Yann Arthus-Bertrand and National Geographic. We’ll be featuring these images as backgrounds on the Google homepage over the next 24 hours.

Of course, since we want your Google homepage to be personal to you, you can still choose an image or photo from your computer or your own Picasa Web Album. Whether you select an image from our new artist collection or prefer to have a more personal touch on your homepage, you’ll still enjoy the speed and ease of use that you’ve come to expect from Google.

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We’re also excited to announce that this feature is now available internationally. We hope you enjoy the new artist collection and making Google feel more like your own!